Refund policy

30-day returns. If you're not happy with your GlideSteam steamer, contact us within 30 days of delivery to start a return.

To be eligible, the item must be unused and in its original packaging. Contact us before sending anything back. We'll reply with return instructions, and packages sent without a return authorization can't be accepted.

Damaged or defective items: if your steamer arrives damaged or stops working within 30 days, send us a photo or short video and we'll send a replacement or issue a full refund at no cost to you.

Refunds: once your return is received and inspected, refunds are issued to the original payment method within 5–10 business days. Original shipping is free, so no shipping charge is deducted.

Questions? Reach us through our Contact page or email motwakel19864@gmail.com.