How long does it take to heat up?
About 10 seconds from switching on (supplier specification).
Which fabrics can I use it on?
Cotton, linen, silk, wool, polyester and most blends. Test on a hidden area first and keep the plate moving on delicate fabrics.
Does it work outside the US?
It supports 111–240V and ships with a US plug. Use a plug adapter when traveling abroad.
What water should I use?
Tap water works; distilled water helps reduce mineral build-up over time.
How long does shipping take?
Orders are processed in 1–3 business days and typically arrive in about 8 days in the US.
Can I return it?
Yes — see our Shipping & Returns page for details.